Privacy Policy

Date Updated: 
December 18, 2024

At Simple Machines, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website(s) (simplemachines.com.au and simplemachines.co.uk). By using our website, you consent to the practices outlined in this policy.

Information we collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
  • Technical Data: IP address, browser type, operating system, device identifiers, and other technical data collected automatically.
  • Usage Data: Information on how you interact with our website, including pages visited and links clicked.
  • Business Information: Company name, size, business type, and related details for users engaging with our services on behalf of a business.
  • Demographic Information: Age, gender, education, interests, and other demographic data you may provide.
How we use your information

We may use your information to:

  • Provide, maintain, and improve our services.
  • Respond to your inquiries and assess your business needs.
  • Send updates, product information, and business communications (with your consent).
  • Analyse website performance and user experience (via third-party providers like Google).
  • Comply with legal obligations.
Disclosure of your information

We do not sell, trade, or rent your personal information. However, we may share it with trusted third-party service providers who assist in operating our website and conducting our business. These providers are required to keep your information confidential.

We may also disclose your information if required by law or in response to legal requests, or to protect our rights or safety. In the event of a merger, acquisition, or sale of assets, we will notify you and offer the option to opt out of transferring your personal information.

Security of your information

We take reasonable measures to protect your personal information from misuse and unauthorised access. 

Cookies and tracking technologies (NA to confirm as part of build)

We use cookies to enhance your experience, track preferences, and gather usage statistics. You can control cookie settings through your browser. By using our website, you consent to the use of cookies and tracking technologies as described in this policy.

Third-party links

Our website may contain links to external sites e.g. LinkedIn. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.

Choice/opt-out

You can opt out of marketing communications at any time by following the unsubscribe instructions in emails or by contacting us directly.

International data transfers

As we are a global company your personal information may be transferred, stored, and processed in countries with different data protection laws. By using our website, you consent to the transfer of your data to these jurisdictions.

Notification of privacy policy changes

We may update this Privacy Policy periodically. If there are significant changes, we will notify you via email or by posting a notice on our website. Please review this page regularly to stay informed about how we protect your information.

Contact us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: privacy@simplemachines.com.au

Address: Simple Machines, L1/283 Liverpool Street Darlinghurst NSW 2010 Australia